FAQs
Whether you’re still deciding or ready to sign, we have the answers you need. Browse our FAQs and get the full picture on what life at Lumen on Ninth looks like before you ever set foot on the property.
Frequently Asked Questions
There are two ways to begin the leasing process at Lumen. Potential residents can apply online through our website and be sent a Lease Agreement, or they can stop by our Leasing Office and walk through the process in-person with one of our knowledgeable staff members.
1. Submit Application: Complete the online application form and pay the required processing fee. You will select your preferred floor plan, unit, and roommate preferences at this stage.
2. Lease Signing: Once your application is approved, you will automatically receive an email link to sign your lease digitally.
3. Finalization: After your lease has been countersigned & approved, you will receive a notification and a digital copy of the completed lease for your records.
Our primary lease term aligns with the academic year (starting in late August and ending in late July). Terms include 12 equal installments with 6 month options available subject to availability and a fee.
Most of our residents have guarantors for their individual housing contracts to ensure financial obligations are met. Guarantors must meet minimum credit and income requirements and sign a guarantor addendum for each contract. Residents who wish to qualify without a guarantor must also meet these credit and income standards. For more details on guarantor requirements, please contact our leasing office.
Lumen on Ninth offers many different tour options. If you cannot make it in person, we offer FaceTime and Zoom tours throughout the week. However, if you'd prefer a pre-recorded video, we also offer a detailed YouTube Video Tour.
Guarantors are typically required however, you can qualify in two other ways. You can enroll in our Leap program, which takes around 5 minutes. If you are approved, there is a small monthly fee that will be added to your rent. If you do not want to use Leap, you can pay your last two monthly installments upfront.
Yes! We offer complimentary roommate-matching services for students. The process is simple – residents fill out a detailed questionnaire asking about their lifestyle preferences, hobbies, and habits, and our team matches them with another resident whose answers align. Contact us for more information about our roommate-matching services or to start on your questionnaire.
Residents have access to numerous amenities, including a resort-style pool and hot tub, a 24-hour fitness center, an influencer recording studio, a Genius Lounge with private study pods, an outdoor games lawn, and a secure bike storage room
Yes! Lumen is a pet-friendly community that welcomes your furry friends. There are monthly fees and restrictions apply regarding breed, animal type, and weight limits.
Residents: On-site parking is available in a private, controlled-access garage. Please contact our leasing office for current parking rates and availability.
Guests: On-site guest parking is not provided.
Your safety is our top priority. To provide peace of mind for students and parents, Lumen on Ninth takes the following security measures: Surveillance cameras – Lumen on Ninth features a comprehensive security camera network throughout the community, with cameras placed in key locations. Controlled Access – Residents are provided with fob access to exterior doors, amenity spaces, and elevators. Additionally, each unit features electronic key access to front doors, with individual bedrooms secured by traditional keys.
The community is located just three blocks from The Ohio State University and is near numerous conveniences and attractions, including the Short North Arts District, Gateway Entertainment and Shopping District, Newport Music Hall, and everyday shopping spots like Target, Lennox Town Center, and Kroger Grocery
Connect With Us
Still have questions? Our team is easy to reach and happy to walk you through everything—from floor plan options to move-in details. Reach out and we’ll make sure you have everything you need to make the right call.